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Payex Response Codes

For details on the response codes and other reference codes for the APIs, you may refer table below or download the Excel reference table at Reference Codes.

FPX #

Response CodeStatus
00Approved
03Invalid Merchant
05Invalid Seller Or Acquiring Bank Code
09Transaction Pending
12Invalid Transaction
13Invalid Amount
14Invalid Buyer Account
1ABuyer Session Timeout At Internet Banking Login Page
1BBuyer Failed To Provide The Necessary Info To Login To Internet Banking Login Page
1CBuyer Choose Cancel At Login Page
1DBuyer Session Timeout At Account Selection Page
1EBuyer Failed To Provide The Necessary Info At Account Selection Page
1FBuyer Choose Cancel At Account Selection Page
1GBuyer Session Timeout At TAC Request Page
1HBuyer Failed To Provide The Necessary Info At TAC Request Page
1IBuyer Choose Cancel At TAC Request Page
1JBuyer Session Timeout At Confirmation Page
1KBuyer Failed To Provide The Necessary Info At Confirmation Page
1LBuyer Choose Cancel At Confirmation Page
1MInternet Banking Session Timeout
20Invalid Response
2ATransaction Amount Is Lower Than Minimum Limit
2XTransaction Is Canceled By Merchant
30Format Error
31Invalid Bank
39No Credit Account
45Duplicate Seller Order Number
46Invalid Seller Exchange Or Seller
47Invalid Currency
48Maximum Transaction Limit Exceeded
49Merchant Specific Limit Exceeded
50Invalid Seller for Merchant Specific Limit
51Insufficient Funds
53No Buyer Account Number
57Transaction Not Permitted
58Transaction To Merchant Not Permitted
70Invalid Serial Number
76Transaction Not Found
77Invalid Buyer Name Or Buyer ID
78Decryption Failed
79Host Decline When Down
80Buyer Cancel Transaction
83Invalid Transaction Model
84Invalid Transaction Type
85Internal Error At Bank System
87Debit Failed Exception Handling
88Credit Failed Exception Handling
89Transaction Not Received Exception Handling
90Bank Internet Banking Unavailable
92Invalid Buyer Bank
96System Malfunction
98MAC Error
99Pending Authorization (Applicable for B2B model)
BBBlocked Bank
BCTransaction Cancelled by Customer
DAInvalid Application Type
DBInvalid Email Format
DCInvalid Maximum Frequency
DDInvalid Frequency Mode
DEInvalid Expiry Date
DFInvalid e-Mandate Buyer Bank ID
FEInternal Error
OETransaction Rejected As Not In FPX Operating Hours
OFTransaction Timeout
SBInvalid Acquiring Bank Code
XAInvalid Source IP Address (Applicable for B2B2 model)
XBInvalid Seller Exchange IP
XCSeller Exchange Encryption Error
XEInvalid Message
XFInvalid Number Of Orders
XIInvalid Seller Exchange
XMInvalid FPX Transaction Model
XNTransaction Rejected Due To Duplicate Seller Exchange Order Number
XODuplicate Exchange Order Number
XSSeller Does Not Belong To Exchange
XTInvalid Transaction Type
XWSeller Exchange Date Difference Exceeded

Card #

Note: This is applicable for one-time card payment, credit card instalment payment and auto debit (subscription payment).

Response CodeStatus
00Approved
01Refer To Issuer
02Refer To Issuer, special condition
03Invalid Merchant ID
04Pick Up Card
05Do Not Honour
06Error
07Pick Up Card, special condition
08Check Signature/Id or Honor with ID
10Partial Approval
11VIP Approval
12Invalid Transaction
13Invalid Amount
14Invalid Card No
15Invalid Issuer
16Approved to update track 3 (Reserved)
17Customer Cancellation (Reversal only)
19Re-enter Transaction
21No Transactions
22Related Transaction Error; Suspected Malfunction
23Invalid/Unacceptable Transaction Fee
24Invalid Currency Code
25Terminated/Inactive card
30Message Format Error
31Bank ID Not Found
32Partial Reversal
38PIN Try Limit Exceeded
41Card Reported Lost
43Stolen Card
44PIN Change Require
45Card Not Activated For Use
51Insufficient Fund
52No Checking Account
53No Savings Account
54Expired Card
55Invalid PIN
56Invalid Card
57Transaction Not Permitted to Cardholder
58Transaction Not Permitted to Terminal
59Suspected Fraud
61Over Limit
62Restricted Card
63Security Violation
64Transaction does not fulfill AML requirement
65Exceeds Withdrawal Count Limit
68Transaction timeout (No reply from acquirer)
70Contact Card Issuer
71PIN not changed
75PIN Tries Exceeded
76Invalid Description Code
77Reconcile Error
78Invalid Trace No
79Batch Already Open
80Invalid Batch No
83Unable to verify PIN
85Batch Not Found
86PIN Validation Not Possible
87Purchase Amount Only, No Cash Back Allowed
88Cryptographic Failure, Call Issuer
89Invalid Terminal ID
91Issuer/Switch Inoperative
92Destination Cannot Be Found for Routing
93Transaction cannot be completed; violation of law
94Duplicate Transaction
95Total Mismatch
96System Malfunction/Error
98Issuer Response Not Receive by UnionPay
99Declined
N7Decline for CVV2 failure
P1Failed 3D Authentication

GrabPay #

Response CodeStatus
00success
01failed
01confirm_failed
01consent_required
01invalid_argument
01invalid_request
01mfa_not_completed
01server_error
01session_expired
02cancelled
03authorisation_declined
09processing

TNGD #

Response CodeStatus
00SUCCESS
01FAILED
01CLOSED
09INIT

Shopee #

Response CodeStatus
00Success
01Failed
09Processing

Riipay #

Response CodeStatus
00Accepted
00Success
01Failed
01Cancelled by Customer
01Gateway Request Error
01Not Found
01Payment Failed
01Too Many Requests
01User Limit Exceeded

Split #

Response CodeStatus
00approved
09in_progress
12failed

Batch (For Collection) #

Note: This is applicable batch collection status under subscription payments.

Response CodeStatus
00Processed
01Pending
02Submitted
03Expired
04Retrying
05Cancelled

BILLING (For Direct Debit) #

Response CodeStatus
00Approved
01INSUFFICIENT_FUNDS
02ACCOUNT_CLOSED
03NO_ACCOUNT
04INVALID_ACCOUNT_NUMBER
05WITHDRAWAL_FREQUENCY_EXCEEDED
06RETURNED PER OFI’S REQUEST
07AUTHORISATION REVOKED BY CUSTOME
08PAYMENT STOPPED
09WITHDRAWAL_LIMIT_EXCEEDED
10CONSUMER ADVISE NOT AUTHORISED
11MISMATCH ACCOUNT TYPE
14ACCOUNT HOLDER DECEASED
15BENEFICIARY DECEASED
16ACCOUNT FROZEN
17FILE RECORD EDIT CRITERIA
20NON_TRANSACTION_ACCOUNT
21INVALID COMPANY IDENTIFICATION
22INVALID INDIVIDUAL ID NUMBER
23CREDIT ENTRY REFUSED BY RECEIVER
24DUPLICATE ENTRY
32UNABLE_TO_PROCESS

ENRP #

Response CodeStatus
00Approved
01Signature Differ
02Invalid Account Number
03Signature Incomplete
04Amendment Not Countersigned
05Different Account Holder
06Others
81Missing Mandatory Fields
82Invalid Data
83Duplicated Form
84Missing Signature
85Unclear Image

Mandate #

Note: This is applicable for both direct debit and auto debit subscription payments.

Response CodeStatusDescription
01DraftAwaiting submission of mandate
02Pending AuthorizationAwaiting customer’s authorization
03Pending ApprovalAwaiting bank’s approval. Please wait 2 days for direct debit
04ApprovedMandate approved
05RejectedCustomer’s authorization was rejected
06TerminatedMandate terminated
07ExpiredMandate expired
Note:
1. “Pending” status includes pending authorization and pending approval. On merchant dashboard (under Auto Payment), when pending is selected at the filter, both “Pending Authorization” and “Pending Approval” will be displayed.
2. For Direct Debit, refer to BILLING response codes
3. For Auto Debit, refer to Card response codes
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