Step 1: Login to ezbeli’s self-service portal #
- Click “Login” button at https://ezbeli.com.my/my-account/
- Login using your existing credentials
- For first-time login, don’t forget to reset your password by clicking “Forgot Password” at the login page
- For first-time login, you will need to check the box to indicate agreement to T&C set out by the user agreement
Step 2: Fill out payment details #
- Click “Generate Payment Link”
- Upload Product Image is optional (Required resolution: 700px X 800px)
- If no image has been uploaded, the default product photo will be the store logo
- Fill out payment details
- Catalogue visibility is default set to “Hidden” which means the product will not be accessible by public
- Check the box if you require customers to fill out their address (optional) or phone number (optional) when they click the link
🆕📌New feature release: You can now share your Ezbeli QR Code for customers to scan, checkout & pay
- Publish your products on your Ezbeli Store for Payment via QR Code by:
- Upload Product Image is required (Required resolution: 700px X 800px). If no image is uploaded, the store logo will be used instead
- Set catalogue visibility to “Shop only“
- Click PRINT QR CODE to generate your store QR
- Click Save to download the QR PDF file to your device
- Print the QR code if physical copy is needed
- Customer may scan the QR code, add product to cart and pay via credit card instalments
- Preset your customer preferred bank/tenure for each payment link
- Click “Generate Payment Link”
2 types of payment links will be displayed, you may choose the one preferred:
- Product URL – a link where your customer can view product image, change quantity and add to cart before proceed to checkout
- Checkout URL – a link where your customer can proceed to fill out basic details and pay directly
Step 3: Share payment link #
- You may click the “Copy” icon to copy the payment link (Product URL / Checkout URL) and share to your customer
- If you happened to lose your payment link, you may retrieve it under the “Products” tab
Edit product >> #
- Click the ‘Edit‘ button to make changes to the product previously generated
Delete product >> #
- Click the ‘Trash Bin” icon to delete the product generated from your merchant account
Step 4: Monitor payment transaction status #
- Click “Transaction Status”
- Click “View” to view additional customer details and order details
- Payment status –
- Pending – Customer did not proceed to pay after clicking “Pay with Payex” or did not complete filling out the payment details
- Success – Payment successful
- Failed – Payment failed
❗ Note:
1. You can also check the transaction status from merchant’s Payex’s portal
2. However, only “Success” / “Failed” payment status would show up on the merchant’s Payex Portal
Step 5: Notification on new order and payment notification from customer #
- You will receive email notification from Ezbeli for every new order
- You will receive payment notification from Payex (via contact@payex.io) for every successful payment by your customer
Step 6: Payex portal transaction monitoring #
- Login to your Payex Portal
- You get to monitor your transactions on Payex Portal > Click “Dashboard” at the side bar
- You get to monitor your detailed transactions on Payex Portal > Click “Transactions” at the side bar
- You may also download the transactions in Excel for tracking purpose
What to take note of: #
- You may refer to our customer journey guide here on How to pay via Credit Card Instalment link
- As per bank industry practice for credit card instalment payment plans, customer is able to track transaction on their monthly credit card statement. Refer here for example